FREQUENTLY ASKED QUESTIONS



►  I WOULD LIKE A GIFT WRAPPING

Sure! Please leave a note at the checkout process and I will gladly add a pretty gift bag inside your package.

►  WHAT PAYMENT METHODS DO YOU ACCEPT?

You can pay your order with Bancontact, PayPal, Visa, Mastercard or by bank transfert. All payment transactions are secure.  Learn more

►  HOW LONG DOES IT TAKE TO DELIVER MY ORDER?

Please allow 1-3 business days for your jewelry to be shipped. Delivery times depend on the country of destination. You can track the package by using the track and trace code.  Learn more

►  WHERE IS YOUR JEWELRY MADE?

My workshop is located in Gaume, a beautiful countryside region in the south of Belgium.

►  WHAT IS YOUR JEWELRY MADE OF?

My pieces are handmade using quality materials including 925 silver, 14K Gold Filled, stainless steel, gemstones, Swarovski crystal and polymer clay. Exact materials associated with each piece of jewelry are listed on their product detail pages.

►  I HAVE SENSITIVE SKIN, CAN I WEAR YOUR EARRINGS?

I create all of my earrings with hypoallergenic - nickel free - ear hooks. If you have hypersensitive skin, I recommend you to choose 925 silver, 14K Gold Filled or niobium earrings. If you don't have pierced ears, invisible clip-ons are simply made for you!

►  WILL YOU CREATE A CUSTOM PIECE OF JEWELRY FOR ME?

Yes, I can make custom and personalized pieces. These are made-to-order and final sale. You will be charged at the time the order is placed. Please do not hesitate to contact me for more information!

►  IS CS ATELIER JEWELRY SOLD IN STORES?

No, my jewelry is only available for purchase on www.csatelier-creations.com.